FAQ

Frequently Asked Questions

Welcome to Camera Gadget World. For your convenience, here is a list of Frequently Asked Questions (FAQs) that may have immediate answers to what you are looking for.

Is it safe to shop online at Camera Gadget World?
At Camera Gadget World, we guarantee your privacy and on-line shopping safety. We do not store any credit card information. All billing information is processed by PayPal.com, an online transaction facilitator owned by eBay and considered very trustworthy and safe. PayPal uses state of the state SSL secure encryption to process orders.

We occasionally send out email promotions and newsletters to our customers. And you can opt-in and opt-out here any time.

We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your order.

Where and how are the products shipped?
All our products are shipped via regular Airmail from our suppliers based out of Hong Kong.

Does Camera Gadget World handle international orders?
Yes, we ship worldwide at no additional charge.

How long does shipping take?
Estimated shipping time via Airmail is 10-15 business days to most countries.
Step 1 (1-3 days): Products are collected from our suppliers
Step 2 (<1 day): Order waits to get packaged.
Step 3 (1 day): Order is packaged.
Step 4 (10-13 days): Order is in transit to customer via Hong Kong Post.

Do you offer any shipping discount on multiple products purchased?
Camera Gadget World offers site-wide free shipping so you pay nothing on shipping at all. Wherether it is one or many items, you pay the same low price.

Is there any discount for bulk/volume purchases?
If you are considering ordering bulk (10 identical items or more), please email us with product code for a quote.

How do I get a Return Merchandise Authorization (RMAs) from Camera Gadget World?
Please read the shipping and returns page for more information.

How are warranties handled?
Repairs on defective merchandise are handled by the manufacturers and not by Camera Gadget World, unless otherwise indicated.If any item arrives damaged due to shipping, immediately contact the carrier. Keep all shipping materials and contact us immediately.

How do i contact Camera Gadget World?
Click here for our contact details. We endeavour to reply to you by the end of the next business day.